Contact Us

Last updated: 10 July 2026

We're a small team and we answer fast — usually within a few working hours.

Order help

Include your order ID (starts with MTV-) for the fastest resolution — it's in your confirmation email and on your thank-you page.

Subscription changes

To pause, skip a delivery, change frequency or cancel your Subscribe & Save plan, email or WhatsApp us with the word "subscription" and your registered phone number. Changes are confirmed within one working day — no forms, no retention games.

Media & wholesale

For press, collaborations or bulk/wholesale enquiries, mark your subject line "Partnerships".